Measuring employee involvement is complex, but to get a snapshot of how involved your employees are, take our fast, five question survey.
Score each of these items (a,b, c etc) from 0 meaning not at all to 10 meaning completely.
1. Thinking of the last meeting I managed, attendees:
a. Arrived on time (if everyone arrived on time score 10)
b. Were well prepared and contributed constructively
c. Dedicated enough time to discussing problematic issues before reaching conclusions
d. Had a clear sense of who was going to do what by when following the meeting.
2. Thinking of the last time I did a piece really outstanding work for my organisation
a. My boss noticed my achievement and praised my contribution
b. My peers seemed impressed with my achievement and said so
c. My staff noticed my achievement and commented upon it.
3. Thinking about the last time your organisation needed to communicate something complex or sensitive
a. My organisation involved the right people in developing the messages so they were relevant to me and my team
b. My organisation, gave easy, no-blame ways of gaining views from me and my staff before firm decisions were made.
4. My organisation’s strategy:
a. Is clear to me: what I do at work contributes to this strategy?
b. How true is this for members of your team?
5. The ultimate question
a. I would recommend to friends and family that if appropriate they apply for a job at my organisation.
The total possible score for perfect employee engagement here is 120. I have yet to meet such an organisation. If you scored 90 or above you can expect to have pretty good communication and employee involvement, but take a look at the individual areas to see where your organisation might improve.
If your scores are between 50 and 89 clearly some things are working but the overall level of engagement probably needs measuring, and a specific plan for improvement put in place.
If your scores are below 50, we recommend urgent action to measure and improve employee engagement. See involvedemployees.com for more details.
How involved are your staff?
Are they proud of working with your organisation? Do they speak positively about your services and products? Will they go the extra mile for you and your customers? In Involved Employees we look at what gets in the way of people thriving on their work and how to fix this. Get involved at involved employees.com or contact us at involved@ergoclear.com
Monday, 28 April 2008
Chris Markham is Communications Partner with Ergo Consulting fighting the employee ‘involvement gap’ going beyond the ‘once a year, tick in the box’ staff survey. Get involved: visit involved employees.com
Labels
- Absence management (2)
- Bright ideas (22)
- Communication (1)
- Counterproductive work behaviour (1)
- Customer service (1)
- Disengagement (10)
- Effective management (34)
- Environment and productivity (1)
- financial returns on involvement (4)
- Involvement tools (1)
- Outsourcing (1)
- Performance management (1)
- Personality (1)
- Psychological contract (1)
- Recruitment and selection (2)
- Staff and community involvement (1)
- Staff surveys (1)
- Younger workers; (1)